Issue Title
Volume 2, Issue 3 (2019) Service Failure, Threat or Opportunity to Engage a Research Shopper? Abstract  PDF
Nuria Viejo-Fernández, Rodolfo Vázquez-Casielles
Volume 3, Issue 4 (2020) Retailers, You Can Get Omni-Shopper’s Satisfaction! Abstract  PDF
Nuria Viejo-Fernández, Sneha Saha
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