A Tale of Two Roofs: A Large Private Organization Achieves High Performance But Reverts to Traditional Procurement Practices

Authors

  • Alfredo Rivera Leadership Society of Arizona, 2429 E Hermosa Vista Dr, Mesa, AZ 85213, USA
  • Jacob Kashiwagi Leadership Society of Arizona, 2429 E Hermosa Vista Dr, Mesa, AZ 85213, USA

DOI:

https://doi.org/10.30564/jcr.v1i1.719

Abstract

The Best Value Approach (BVA) is a new project delivery method that has been documented to increase performance and value. It does this by changing the traditional project delivery characteristics of managing the expert and focusing on the technical side of the project, to utilizing the expertise of the experts and using performance information and risk mitigation to manage the project. Large organizations have had difficulty in sustaining the BVA. A large private organization agreed to test the BVA on the replacement of a roofing system on one of its facilities. A case study research was performed on this project, using the grounded research approach, to identify if a large supply chain stakeholder can utilize the BVA to sustain high performance, value, and low price at the same time in a highly competitive marketplace. The research proposal is to document issues and benefits of utilizing the BVA. Identifying why large organizations have an issue with sustaining the approach and being utilized on more projects. The results of the paper will identify issues organizations have with implementing the BVA and the benefits in using the delivery system on construction services. The case study utilizes a stakeholder in the roofing industry supply chain and shows an approach to construction services that utilizes performance information and risk mitigation.

Keywords:

Best Value Approach, Roofing, Facility Management, Large private organization, Innovation, Culture.

References

[1] Duren, J. and Doree, A. (2008) An evaluation of Performance Information Procurement System (PIPS), 3rd international public procurement conference proceedings 28(30) pp 923-946.

[2] Kashiwagi, D.T., Savicky, J. and Parmar, D. (2003) "Case Study of the University of Hawaii Implementation of Performance Based Procurement" Joint International Symposium of CIB Working Commissions: W55 Building Economics, W65 Organization & Management of Construction, W107 Construction in Developing Countries; Singapore, Vol. 1, pp.395-402 (October 22, 2003).

[3] Kashiwagi, D.T., Savicky, J. and Kashiwagi, A. (2002) "Analysis of the Performance of 'Best Value' Procurement in the State of Hawaii" ASC Proceedings of the 38th Annual Conference Virginia Polytechnic Institute and State University - Blacksburg, Virginia, pp. 373-380 (April 11, 2002).

[4] PBSRG. (2018). Performance Based Studies Research Group. Retrieved from PBSRG Web site: http://pbsrg.com/

[5] Rijt, J., Santema, S. (2013) The Best Value Approach in the Netherlands: a reflection on past, present, and future. Journal for advancement of performance information and value, 4 (2), 147-160.

[6] Rivera, A. (2017). Dissertation, Ph.D. “Shifting from Management to Leadership: A Procurement Model Adaptation to Project Management.” Arizona State University.

[7] State of Hawaii PIPS Advisory Committee (2002), Report for Senate Concurrent Resolution No. 39 Requesting a Review of the Performance Information Procurement System (PIPS), Honolulu, HI: U.S. Government, Available from: http://Hawaii.gov/dags/rpts/pips.pdf>.

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