The Relationship between Public Service Efficiency of Government and Residential Political Trust in Hong Kong

Zhengliang Zhang (Institute of Urban Governance, Shenzhen University, Shenzhen, China)
Shijian Wu (Guangzhou Tax Bureau, Guangdong, China)
Jia Liu (Zunyi Medical University,Zhuhai,China)
Shujian Zhang (Institute of Urban Governance, Shenzhen University, Shenzhen, China)


Hong Kong has a long history with its high efficiency and clean and self-disciplined government. Within the past over 20 years, different social development trend has occurred in Hong Kong. The article observed the relationship between political trust from residence and public service efficiency of government in Hong Kong from 1992 to 2015 and found that the value of public service efficiency has a significant effect on political trust in Hong Kong government, the higher the efficiency of public services, the higher the political trust. The author tried to find the path for the Hong Kong government to improve its public service quality and efficiency after testifying the positive correlation between public service efficiency and residential political trust with empirical analysis.


Hong Kong Government; Public Service Efficiency; Political Trust

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