The application of mobile phone APP in the follow-up management of hospital

Yang Liu (Department of paediatrics, Wuhan Asian heart hospital, wuhan, hubei, 430000, China)
Yi Li (Department of paediatrics, Wuhan Asian heart hospital, wuhan, hubei, 430000, China)

Article ID: 1981


Explore the application of mobile phone APP in the follow-up management of hospital in the information age, to build a harmonious doctor-patient relationship,improve the effective follow-up rate and promote the rehabilitation of patients. Methods: Compare and analyze the traditional telephone follow-up mode and the mode of mobile phone APP with telephone follow-ups . Results:In 2016,with telephone follow-ups only,the effective rate was 91.3%, the patient satisfaction rate was 92.6%.In 2017,besides telephone follow-ups, we used  mobile phone APP,the effective follow-up rate got up to 96.2%,the satisfaction rate of patients got up to 98.1%. Conclusion: Compared with the traditional follow-up model, mobile phone APP follow-up model can improve the clinical follow-up service and the compliance of patients, help to reduce failures of follow-up.With mobile phone APP, it’s much more convenient and effective for doctors to communicate with patients,and it is better for the rehabilitation of patients with disease.


mobile phone APP, hospital follow-up, management

Full Text:



[1] Jiansheng W, Mingxin Z, Changyan W, et al. Collaborative network of disease prevention and treatment promotes the follow-up work of cancer patients[J].Modern hospital management 2010, 37(4): 18-20.

[2] Gaoye L, Wuxian C, Hong L, et al. Effect of follow-up pathway on self-efficacy after PCI[J]. General nursing, 2012, 10(12): 3361-3363.

[3] Liang H. Follow-up work practice and service improvement of discharged patients[J]. Modern hospital management, 2012, 10(10): 77-79.

[4] Lin Y, Xiaoyan L, Jiyan C, Application of smartphone-based APP in open scientific research laboratory of medicine[J]. Medical information, 2015,2(28): 3.

[5] Fjeldsoe BS, Marshall AL, Miller YD. Behavior change interventions delivered by mobile telephone short-message service[J]. American Journal of Preventive Medicine, 2009, 36(2): 165-173.

[6] Heron KE, Smyth JM. Ecological momentary interventions: incorporating mobile technology into psychosocial and health behaviour treatments[J]. Br J Health Psychol, 2010, 15(1): 1-39.

[7] Krishna S, Boren SA, Balas EA. Healthcare via cell phones: a systematic review[J]. Telemedicine Journal & E-Health, 2009, 15(3): 231-240.

[8] Xiangting Y, Aiping L. The role of hospital follow-up in medical reform[J]. China’s medical record, 2012,13(7): 12-13.

[9] Jin Z, Zhihong L. Patient satisfaction analysis was conducted by telephone follow-up[J]. China’s medical record 2016, 17(4): 36-37.

[10] Lushaj EB, Nelson K, Amond K. Timely Post-discharge Telephone Follow-Up is a Useful Tool in Identifying Post-discharge Complications Patients

[11] After Congenital Heart Surgery[J]. Pediatric Cardiology, 2016, 4.

[12] Beaver K, Williamson S, Sutton C.Comparing hospital and telephone follow-up for patients treated for stage-I endometrial cancer (ENDCAT trial): a randomised, multicentre, non-inferiority trial[J]. 2016, 4.

[13] Johnson NA, Kypri K, Latter J, et al. Eflect of telephone follow up on retention and balance in an alcohol intervention trial[J]. Prev Med Rep, 2015, 2: 746-9.

[14] Xuyuan K, Liwei X, Guoqiang L.Telephone follow-up results and prognostic analysis of 1635 lung cancer patients[J]. Journal of Central South University, 2012, 3(79): 895-900.

[15] Xinping L, Mei Z. Discussion on measures to improve the follow-up success rate of discharged patients[J]. Internal medicine, 2015, 10(6): 897-898.

[16] Cole-Lewis H, Kershaw T. Text messaging as a tool for behavior change in disease prevention and management[J]. Epidemiol Rev, 2010, 32(1): 56-69.

[17] Harris LT, Tufano J, Le T, et al. Designing mobile support for glycemic control in patients with diabetes[J]. Journal of Biomedical Informatics, 2010, 43:37-40.

[18] Curran K, Nichols E, Xie E, et al. An intensive insulinotherapy mobile phone application built on artificial intelligence techniques[J]. Journal of Diabetes Science and Technology, 2010, 4: 209-220.

[19] Charpentier G, Benhamou PY, Dardari D, et al. The diabeo software enabling individualized insulin dose adjustments combined with telemedicine support improves HbA1c in poorly controlled Type 1 diabetic patients[J]. Diabetes Care, 2011, 34(3): 533-539.

[20] Rollo ME, Philippa SA, Wall L, et al. Trial of a mobile phone method for recording dietary intake in adults with type 2 diabetes: evaluation and implications for future applications[J]. Journal of Telemedicine and Telecare, 2011, 17(6): 318-323.

[21] WT Liu, CH Wang, HC Lin, et al. Efficacy of a cell phone based exercise programme for COPD[J]. Eur Respir J, 2008, 32(3): 651-659.

[22] Morris ME, Kathawala Q, Leen TK, et al. Mobile therapy: case study evaluations of a cell phone application for emotional self-awareness[J]. J Med Internet Res, 2010, 12(2): e10.

[23] Burns MN, Begale M, Duffecy J, et al. Harnessing context sensing to develop a mobile intervention for depression[J]. Journal of Medical Internet Research,2011, 13(2): 1438-1447.

[24] Qirun N, Development direction of mobile medical APP[J]. Digital medicine in China, 2014, 9(4): 26-28.

[25] Jianquan H. Research on the integration of personal mobile medical service system[D]. Shanghai: fudan university, 2011, 5.

[26] Yan Z, Mengting. Follow-up service status and research progress of patients after discharge[J]. Qilu journal of nursing, 2014, 13(20): 53-56.

[27] Wenhui Q, Xinguo B. Model construction of mobile medical system based on 3G smartphone[J]. Chinese medical equipment, 2014, 11(7): 45-47.



  • There are currently no refbacks.
Copyright © 2020 Yang L1, Yi Li

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.