The application of mobile phone APP in the follow-up management of hospital

Yang Liu (Department of paediatrics, Wuhan Asian heart hospital, wuhan, hubei, 430000, China)
Yi Li (Department of paediatrics, Wuhan Asian heart hospital, wuhan, hubei, 430000, China)

Article ID: 1981

Abstract


Explore the application of mobile phone APP in the follow-up management of hospital in the information age, to build a harmonious doctor-patient relationship,improve the effective follow-up rate and promote the rehabilitation of patients. Methods: Compare and analyze the traditional telephone follow-up mode and the mode of mobile phone APP with telephone follow-ups . Results:In 2016,with telephone follow-ups only,the effective rate was 91.3%, the patient satisfaction rate was 92.6%.In 2017,besides telephone follow-ups, we used  mobile phone APP,the effective follow-up rate got up to 96.2%,the satisfaction rate of patients got up to 98.1%. Conclusion: Compared with the traditional follow-up model, mobile phone APP follow-up model can improve the clinical follow-up service and the compliance of patients, help to reduce failures of follow-up.With mobile phone APP, it’s much more convenient and effective for doctors to communicate with patients,and it is better for the rehabilitation of patients with disease.


Keywords


mobile phone APP, hospital follow-up, management

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References


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DOI: https://doi.org/10.30564/jim.v8i1.1981

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